Privacy Policy For United States Visitors

4. COOKIES AND OTHER TRACKING TECHNOLOGIES

4.1. Nature and purpose of cookies and other tracking technologies. When you access or use our Sites, we use, and may allow third parties to use, cookies and other tracking technologies such as web beacons and pixels, which collect and/or store certain information about or on your browsing device, as further described under “Automatically Collected Information” above. We do not place non-necessary cookies without your consent. Cookies identify the device from which you connect and in some cases could be used to identify you. Different cookies that we use are kept for different periods: Session cookies are used to keep track of your activities online in a given browsing session; these cookies generally expire when the browser is closed but may be retained for a period on your device. Permanent cookies remain in operation even when you have closed the browser. Some cookies are necessary as they are required for the operation of the Sites, such as cookies that enable you to login to secure areas. You cannot opt-out of necessary cookies; however, we will not place non-necessary cookies on your device without your consent. You can consent to cookies through the cookie preference tool  available on some of our Sites, and you can withdraw consent using the same tool. The cookie preference tool is device and browser specific. If you delete or clear cookies or change devices or browsers, you will need to reset your cookie preferences using the tool. In addition, you may use your browser settings to delete and reject cookies. However, erasing or not consenting to some types of cookies, through the tool or your browser settings, may limit your experience on the Sites and the services we are able to offer. Non-necessary cookies include functional cookies which are used to recognize you when you return to our Sites, and enable us and our third party partners to personalize content to your preferences.

4.2. Google Services, Microsoft Services and Lucky Orange Services. We use analytical and performance cookies, which allow us to recognize and count the number of visitors and to see how visitors move around our Sites when they are using it (for example, we use Google Analytics and Lucky Orange on some Sites to analyze our website traffic). We also use Google signals, which collects session data from sites and apps that Google associates with users who have signed in to their Google accounts, and who have turned on ads personalization in their Google settings, in order to enable cross-device reporting, cross-device remarketing, and cross-device conversion export to Google Ads. In addition, we use Microsoft Advertising to advertise our products and services across the web, and we use Microsoft Clarity to analyze website usage. You can review the Google Analytics privacy policy here, the general Google services privacy policy here, and the Lucky Orange privacy policy here. If you have a Google account, you can control your Google ads personalization settings here. You can review the Microsoft Advertising privacy policy here.

4.3. Targeted advertising. With your consent, we permit third parties to use cookies and other tracking technologies (such as web beacons and pixels) with the aim of collecting certain information to analyze behavior and customize the content displayed to you on the Site, as well as to provide you with advertisements tailored to you across the Web. This type of ad-customization is sometimes referred to as targeted advertising. For more information about this type of advertising, visit https://thenai.org/about-online-advertising/faq/. The use of cookies and other tracking technologies by third parties on, or through, our Sites is subject to the third parties’ privacy policies. If you would like more information about your choices concerning targeted advertising, including how you may opt-out of targeted advertising by Companies who participate in the Network Advertising Initiative or the Digital Advertising Alliance, visit http://optout.networkadvertising.org/?c=1 or https://optout.aboutads.info/?c=2&lang=EN. Following an opt-out using the options offered by the Network Advertising Initiative or the Digital Advertising Alliance, you may still be shown advertisements by companies who participate in these programs, but such advertisements will be less relevant to your interests. In addition, if you have consented to third party cookies at our Sites using our cookie preference tool, you can withdraw your consent using the tool. Please note that if your browser causes an opt-out mechanism to expire, or if you delete your cookies or change computers or devices after opting out, you will need to opt out again by clicking the links in this Section. 

4.4. Do Not Track Signals. Some browsers have a “do not track” feature that lets you tell websites that you do not want to have your online activities tracked. These features are not yet uniform.

While we endeavour to comply with global “do not track” signals, we also recommend you use our cookie preference tool to ensure your cookie preferences are accurately recorded. 

5. RIGHTS AND CHOICES

5.1. Opt-Out of Marketing and/or Sharing with Affiliates and Third Parties. If you wish to opt-out of receiving any marketing solicitations from us, and/or from our sharing your Personal Information with Affiliates and/or third parties for their own marketing purposes, please contact us at the email or postal address listed in Section 12. Even if you opt-out, we may still use and share the information we collect for non-marketing purposes.

5.2. Unsubscribe from Emails. Any marketing emails we send will include an automated way for you to opt out (unsubscribe) from that marketing email distribution sent by us. To unsubscribe, please follow the instructions in the email you receive. You may still receive non-marketing emails for us, for example communications about orders you have placed with us or responses to your inquiries. 

5.3. Opt-Out of Online Tracking. See Section 4 for instructions on how to withdraw consent for non-necessary cookies, including cookies used for third-party advertising, if you previously consented. Please also see Section 4 for how to opt-out of targeted advertising from Companies who participate in the Network Advertising Initiative or the Digital Advertising Alliance. You may also use our Do Not Sell or Share My Personal Information form.

5.4. Supplemental Notice to Residents of California, Virginia, Colorado, Connecticut, Utah, Nevada, Texas, Oregon, Montana and Other U.S. States in Which an Applicable State Privacy Law is in Effect. 

5.4.1. Introduction. In this section, we provide information for residents of California, Virginia, Colorado, Connecticut, Utah, Nevada, Texas, Oregon, Montana and other U.S. states in which an applicable state privacy law is currently in effect, as may be required under applicable privacy laws of such states from time to time (“State Privacy Laws”). For instance, the California Consumer Privacy Act (“CCPA”), as amended by the California Consumer Privacy Rights Act (“CPRA”), and the Virginia Consumer Data Protection Act (“VCDPA”), require that we provide their respective residents certain specific information about how we handle their personal information. Because certain State Privacy Laws require that we disclose specific information about how we handle certain personal information collected about residents of their states, the scope of this section may be different than the scope of the rest of our privacy policy.

Please note that for Keter employee and candidate information-related requests, the Keter employee or candidate privacy notice (which is separately provided) governs such information.

5.4.2. Definitions of key terms. 

Under State Privacy Laws, subject to certain exceptions, “personal information” is generally any information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular resident or household in the applicable state. 

A “Sale” of personal information under State Privacy Laws such as CCPA and VCDPA may occur any time a business sells or makes available any personal information to a third party for monetary or other valuable consideration. 

A “Share” of personal information under the CPRA generally means disclosing, making available or communicating personal information by a business to a third party for cross-context behavioral advertising, whether or not for monetary or other valuable consideration, including transactions between a business and a third party for cross-context behavioral advertising for the benefit of a business in which no money is exchanged. 

“Cross-context behavioral advertising” or "Targeted Advertising" means the targeting of advertising to a consumer based on the consumer’s personal information obtained from the consumer’s activity across businesses, distinctly-branded websites, applications, or services, other than the business, distinctly-branded website, application, or service with which the consumer intentionally interacts. 

“Sensitive information” under State Privacy Laws is generally defined as personal information that reveals sensitive information about a consumer, such as social security, driver’s license, state identification card or passport numbers, account log-in, financial account, debit card or credit card numbers in combination with any required security or access code, password or credentials allowing access to an account, precise geolocation, data revealing racial or ethnic origin, religious beliefs, physical or mental health diagnosis, sexual orientation, or citizen or immigrant status, as well as processing of genetic or biometric data for identification, and personal data collected from a known child. 

5.4.3. Rights under applicable laws. Depending on where you reside, you may have additional legal rights with respect to your information under State Privacy Laws, beyond those described in Section 4 above. These rights are described below. While some of these rights apply generally, certain rights apply in limited cases. Consistent with State Privacy Laws, this Supplemental Notice provides a way to exercise such rights for residents of the above states. This section does not apply to any matters exempted from State Privacy Laws during the period of exemption, nor to matters covered by an applicable law prior to the relevant portion of the applicable State Privacy Laws going into effect.

Right to Know/Confirm

You may have the right, depending on your jurisdiction, to request the following about the personal information we have collected about you.

• The categories and specific pieces of personal information we have collected about you;
• The categories of sources from which we collected the personal information;
• The business or commercial purpose for which we collected the personal information;
• The categories of third parties to whom we Sold or with whom we Shared the personal information;
• The categories of personal information about you that we disclosed for a business purpose, and the categories of third parties to whom we disclosed that information for a business purpose; 
• The specific pieces of personal information about you that we collected, disclosed to third parties for a business purposes, Sold to and/or (if you reside in California) Shared with, third parties;
• The right to receive requested information in a readily-usable format if provided electronically; and
• The right to update or correct any personal information which is out of date or incorrect.

Under some State Privacy Laws, the above right to know is limited to events that occurred in the preceding 12 months, while other State Privacy Laws may have a different time limitation or no time limitation.

Right of Deletion

You have the right to ask us to delete the personal information we have collected from you, subject to exceptions the law provides. 

For example, to the extent permitted by State Privacy Laws, we may deny a deletion request if retaining the information is necessary for us or our service provider(s) to: (a) complete the transaction for which we collected the Personal Information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you; (b) detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities; (c) debug products to identify and repair errors that impair existing intended functionality; (d) protect our legal interests, to defend our rights in a case of potential, threatened, or actual litigation, and to enforce our rights; (e) comply with a legal obligation and/or (f) fulfill internal and lawful uses that are compatible with the context in which you provided the information.

Right of Non-Discrimination

You have the right to not be discriminated against if you exercise these privacy rights. We will not discriminate against you, deny, charge different prices for, or provide a different quality of goods or services if you choose to exercise these rights.

Right to Opt-Out of Sales and/or Sharing of Personal Information

Under certain State Privacy Laws, you have the right to opt of the Sales (and/or Sharing, if you reside in California) of your personal information to third parties.

Right to Limit Use & Disclosure of Sensitive Personal Information

Other than to the limited extent described in Section 1.6, we do not collect, use, or disclose information we believe to be sensitive under State Privacy Laws.

Right to Revoke Consent

Under certain State Privacy Laws, you have the right to revoke consent you previously provided to the processing of your personal information, subject to exceptions provided by applicable law.

Notice at Collection

At or before the point of collection, notice must be provided to the individual of the categories of personal information collected and the purposes for which such information is used.

Exceptions to These Rights

The law provides for certain exceptions to the rights described above. We reserve the right to avail ourselves of these exceptions where applicable.

Right to Appeal

You may appeal our decision with respect to a request you have submitted by emailing us at privacy@keter.com.

5.4.4. How to Exercise Your Rights. If you live in a relevant jurisdiction and would like to send us a request to exercise one of your above rights, you may do so by visiting our Do Not Sell or Share My Personal Information link on our Sites or calling us toll free at 1-888-374-4262.

You may designate an authorized agent to make a request on your behalf as permitted under law, though before we process that request, we will require that you provide the authorized agent written permission to do so and verify your identity directly with us.

To help protect your privacy and maintain security, we may take steps where required to verify your identity before granting you access to your personal information or complying with your request. We may not be able to respond to your request if we cannot verify your identity or authority to make the request and confirm the Personal Information relates to you. 

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

5.4.5. Notice of Categories of Personal Information; Categories of third parties to whom we disclose Personal Information: 

(1) We collect the following categories of personal information, and may have collected any or all of this information in the past: (a) identifiers such as name, postal address, email address, account name, social security number, driver’s license number and passport number; (b) categories described in the CCPA, such as telephone number, insurance policy number, education, employment, bank, credit card number or other financial information and medical information; (c) characteristics of protected classifications under state or federal law, such as race, national origin, age over 40, disabilities, sex, marital status and military status; (d) commercial information, including records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies; (e) biometric information; (f) internet or other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding a consumer’s interaction with an internet web site, application, or advertisement; (g) geolocation data; (h) audio, electronic, visual, thermal, olfactory, or similar information; (i) professional or employment-related information; (j) education information, defined as information that is not publicly available personally identifiable information; and (k) inferences drawn from any of the information identified above to create a profile about a person reflecting the person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

(2) The types of Personal Information listed in the previous sub-section may be disclosed to the categories of third parties listed in Section 3 of this Privacy Policy.

5.4.6. Sources and Use of Personal Information. We collect Personal Information from the following sources:

• Consumer or purchasing entity directly
• Advertising Networks
• Data analytics providers
• Social networks
• Keter affiliates and subsidiaries
• Data brokers

We use Personal Information for the business and commercial purposes listed in Section 2 of this Privacy Policy.

5.4.7. Notice of Financial Incentives. We may offer you a program, benefit or other offering related to the collection of Personal Information, which may be considered a financial incentive under applicable State Privacy Laws. If you wish to withdraw from the benefit, please contact us at the email or postal address listed in Section 12. We will not reduce the value of any incentive you previously received from us if you do so, or discriminate against you if you exercise such rights after signing up for the benefit. Each financial incentive related to submission and use of Personal Information is based upon our reasonable but sole determination of the estimated value of such information, which takes into consideration, without limitation, estimates regarding the anticipated revenue generated from such information, the anticipated expenses which might be incurred in the collection, storage, and use of such information in the operation of our business, and other relevant factors related to the estimated value of such information to our business, as permitted under applicable State Privacy Laws. You will be notified of the Personal Information you are required to submit at the time you sign up for the incentive. For example, we may offer a one-time ten percent discount code if you provide your email address and sign up to receive our newsletter. The use of the discount code is subject to terms and conditions displayed in our Terms of Sale. You may unsubscribe from the newsletter for any reason by contacting us at the email or postal address listed in Section 12, or using the unsubscribe option at the bottom of the newsletter email. Even if you unsubscribe, you can still use the discount code (subject to its terms and conditions) and exercise your rights as described above.

5.4.8. CCPA Metrics for 2023

Pursuant to CCPA Regulation 999.317(g), Keter informs you of the following metrics with respect to the year 2023. 

a. In 2023, the number of requests to know that Keter received, complied with in whole or in part, or denied: 5 received, 5 complied with, and 0 denied.

b. In 2023, the number of requests to delete that Keter received, complied with in whole or in part, or denied: 6 received, 6 complied with, and 0 denied.

c. In 2023, the median number of days within which Keter substantively responded to requests to know, requests to delete, and requests to opt-out: approx. 18 days

5.5. California “Shine the Light” law. The California “Shine the Light” law requires some businesses to respond to requests from California customers about the disclosure of certain personal information to third parties for third party marketing purposes. Alternately, such businesses may adopt a policy of not disclosing such personal information to third parties for marketing purposes if a California customer has opted-out of such information sharing. We have adopted an opt-out policy. In order to opt-out, please contact us at the email or postal address listed in Section 12. In addition, see the instructions above regarding the Sale or Sharing of Personal Information.

6. DATA RETENTION

We retain Personal Information in accordance with our data retention policy, as long as required to provide the services and as necessary to comply with our legal and other obligations, to resolve disputes and to enforce agreements. We also retain Personal Information to meet any audit, compliance and business best-practices.

Data that is no longer retained may be deidentified, aggregated, pseudonymized or anonymized or deleted. Likewise, some metadata and statistical information concerning the use of our services are not subject to the deletion procedures in this Privacy Policy and may be retained by Keter. We will not be able to identify you from this data. Some data may also be retained on our third-party service providers’ servers or backups until deleted in accordance with their privacy policy and their retention policy. Personal Information may also be retained in our backups until cycled out and overwritten. 

7. SECURITY AND STORAGE OF INFORMATION

Keter implements, enforces and maintains security measures, technologies and policies to prevent the unauthorized or accidental access to or destruction, loss, modification, use or disclosure of Personal Information. Where appropriate or necessary in light of the nature of the data in question and the risks to data subjects, we may encrypt data. Note however, that no data security measures are perfect or impenetrable, and we cannot guarantee that unauthorized access, leaks, viruses and other data security breaches will never occur. Similarly, we cannot guarantee the privacy of information you transmit over the Internet or that may be collected in transit by others, including contractors that provide services to us.

8. UNITED STATES POLICY

This Privacy Policy is intended to apply to our operations in the United States. Users outside of the United States should use the websites of our affiliated entities intended for those jurisdictions. Information provided on our website(s) in jurisdictions outside of the United States will be transferred to and processed in the United States and other locations. By providing us your information, you consent to the transfer to and processing of your information in the United States. We make no representation that the practices described in this Privacy Policy are compliant with laws outside of the United States that apply to the collection, security, use and disclosure of information. If you are located outside the United States, please be advised that some jurisdictions, such as the European Economic Area, do not consider the privacy protections in the United States to be adequate at this time. When information is transferred to the United States, it will be handled in accordance with the laws of the United States. We and our service providers may transfer Personal Information to, and process such information in, multiple locations globally.  

9. MINORS

You must be at least 18 years old, or the age of majority to enter into a contract, whichever is older, to use our Sites. If you are under that age, do not register or attempt to register for any of the Keter services or send any information about yourself to us. If we learn that we have collected or have been sent Personal Information from a minor, we will delete that Personal Information as soon as reasonably practicable without any liability to Keter. If you believe that we might have collected or been sent information from a minor, please contact us at privacy@keter.com.

10. OTHER WEBSITES AND LINKS

Our Sites may contain links to other websites. We are not responsible for the information collection or privacy practices of other websites. You should consult the privacy policies of other sites before you visit those sites or provide any information to those sites.  

11. CHANGES TO THIS PRIVACY POLICY 

We reserve the right to revise or update this Privacy Policy from time-to-time. Please review the Privacy Policy periodically for changes and any time you provide information to us. The most current version of this Privacy Policy will be available at: https://www.keter.com/en-us/privacy-policy.html We will endeavor to provide notice of material changes to this policy on the homepage of our Sites or by other means during a period of thirty (30) days from such change. All changes to this Privacy Policy are effective as of the stated "Last Updated" date and your continued use of the Sites will constitute your acceptance of the Privacy Policy as in effect.

12. CONTACTING US

If you have any questions or concerns regarding this Privacy Policy, or wish to exercise your rights listed above, please contact us by email at privacy@keter.com or write to us at Keter US Inc., 6435 S. Scatterfield Road, Anderson, IN 46013.