From this website, Keter will only accept orders for deliveries to residential addresses in Canada. Please shop at keter.com/en-us/ if you require delivery to the United States. 

Shipping rates vary based on location. Delivery is not available to certain remote areas, such as the Yukon, Nunavut or the Northwest Territories. Our delivery services can only ship to addresses with postal codes and street and house numbers or rural route numbers. Items cannot be shipped to PO Boxes. 

Standard Orders

Processing/Shipping: Orders received will ship from the distribution center within 3–10 business days. Orders received after 5 pm EST will be processed the next business day.

Estimated Delivery:

• Small Parcel Delivery: Estimated 3–10 business days from the time your order ships.  
• Large Item Delivery (generally sheds and Products weighing 150+ lbs): Estimated 5–12 business days from the time your order ships. Ships via freight carrier. 
• Shipping and delivery dates are provided at time of purchase as estimates only and may change due to factors beyond our control. We are not responsible for delays in shipping. If you have questions regarding any shipping or delivery delays, please contact us here. 

Shipping Time: 

The total amount of time for order processing, shipping and delivery is dependent upon the following factors, among others: 

• The availability of the product(s) you are ordering
• The day and time your order was received 
• A successful payment authorization
• The selected shipping method 
• The carrier(s) delivering the order(s)
• Your location 

Multiple Items 

Orders with multiple Products may be shipped in separate packages to expedite delivery. You may receive separate shipping confirmation e-mails. 

Shipping Conditions 

You must be able to receive postal delivery at your residence or your Order may be denied. 

Deliveries will only be made to residential addresses, no commercial or business addresses can be used for standard delivery shipments. Products will be delivered to the front of residences only. Carrier will not enter residences. 

Order Tracking 

Login to your account on Keter.com, where you can check the status of your order, track the delivery and look-up your order history. 

Distribution Center Closed on the Following Holidays:

• January 1 (New Year's Day) 
• Good Friday or Easter Monday at carrier's choice. 
• Monday preceding May 25 (National Patriots' Day) 
• June 24 (Saint-Jean-Baptiste Day) 
• July 1 (Canada Day) 
• First Monday in September (Labour Day) 
• Second Monday in October (Thanksgiving Day) 
• December 25 (Christmas Day). 

Tax

Federal and Provincial sales taxes (GST/HST/PST) may apply to the purchase price of Products. Orders will be taxed in accordance with applicable sales tax on the subtotal of Product price plus shipping costs. 

Taxes displayed at the time of purchase are an estimate. The actual amount of taxes will be charged to your payment method as shown on your shipping confirmation e-mail. 

Free Shipping Promotions 

We may occasionally offer free shipping for qualifying purchases through announcements on our website, newsletter, social media and other methods. We may also offer free shipping for certain items by noting “free shipping” in the product listing and/or description. Your purchase must comply with any terms and conditions of a free shipping promotion and this Shipping Policy in order for free shipping to apply. The qualifying item must be available for immediate shipment within Canada. Free shipping promotions are valid only on the Website and may not be applied to previous purchases. Free shipping promotions by Keter are not valid at third-party retailers. 

Free shipping promotions apply to Standard Shipping only. Some jurisdictions tax shipping charges. Free shipping may still require that taxes (GST/HST/PST) be charged, where taxes must be applied pursuant to applicable law. 

We may cancel and change free shipping promotions and products eligible for free shipping at any time. Such changes will not affect your Order if your payment is processed prior to such change.