Accessibility Statement for Keter Canada Inc.

Keter Canada Inc. (“Keter”) strives to ensure its website keter.com/en-ca (the "Website”) is accessible to people with disabilities. We meet or exceed accessibility standards that apply in Canada and our team is continually working to improve the user experience for all visitors to our website.  

Accessibility Conformance Status 

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Our Website conforms to WCAG 2.0 Level AA with enhanced accessibility at WCAG 2.1 Level AA standards for some subdomains.

Currently, the only legislated standard applicable to Canadian private industry is Accessibility for Ontarians with Disabilities Act (AODA) which applies to websites of Ontario companies and requires that the websites of these companies conform with WCAG 2.0 level AA standards.  

Feedback

We welcome your feedback on the accessibility of this website. Please let us know if you encounter accessibility barriers on this website by contacting us using one of the following methods:

• Phone: 1-888-374-4262. Calls are answered Monday – Friday 8:00am – 5:30pm Canada Eastern Time.
• Contact Us Form: Submit a request through our Contact Us form
• Postal Address: Keter Canada Inc. 205 Market Dr, Milton, ON L9T 5A4  

We try to respond to accessibility feedback within 5 business days of receipt, but response time may be longer. If you have not received a response within 10 business days, please contact us at 1-888-374-4262. Calls are answered Monday – Friday 8:00am – 5:30pm Canada Eastern Time.